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Insurance Discovery & Verification

Bottom-line answers for
intake staff, not payer jargon.

Bottom-line answers for intake staff, not payer jargon.

Real-time eligibility, missed-coverage discovery across 1,800+ payers, and plain-English answers — built for the front desk, not back-office billers.

free 30-day Discovery

How it Works

Verify

& Discover

Verify

Patient Presents Insurance

Pull a real-time benefits breakdown and surface what actually matters at intake in plain English. Staff see "patient owes $0 today" or "owes 100% until deductible is met" — not raw payer responses. Built-in chat answers staff questions on the fly.

Verify

Patient Presents Insurance

Discover

Patient Has No Information

Search 1,800+ payers to surface active and expired plans, validate eligibility, and pull the patient back into the same workflow. Catch billable coverage that would have been written off as self-pay.

Discover

Patient Has No Information

Search 1,800+ payers to surface active and expired plans, validate eligibility, and pull the patient back into the same workflow. Catch billable coverage that would have been written off as self-pay.

Why it Matters

Plain-English Answers

No payer jargon for staff to decode. Intake reads a clear bottom line and keeps the line moving.

Chat AI for Edge Cases

Ask "what will an X-ray cost this patient?" and get a patient-friendly answer in seconds.

Built for the Front Desk

Designed for intake and registration teams who need fast answers — not for back-office billers.

The Results

Based on customer data across active deployments.

17–22%

Hit rate

Self-pay accounts with discoverable billable coverage. High: 33.8%. Low: 6.3%.

~$31,500

Avg. billable / mo.

Average coverage discovered
per hospital per month.

$12.5K – $64K

Range

Monthly range by hospital size and self-pay volume.

1,800+

Payers searched

Active and expired plans surfaced
from a single workflow.

30 days

Free analysis

Free Discovery analysis on your
historical self-pay data.

Setup cost

No subscription, no platform fee. Pay per verification.

"Vector Health’s Insurance Discovery and Verification solution has already been a game-changer for our team. Even early in the process, we’re catching coverage we previously missed, sending cleaner claims out the door, and saving our staff significant time on manual verification.

As a small rural hospital, we rely on partners who deliver what they promise, and Vector Health has done exactly that. We’re still early, but we’re confident this partnership is going to drive strong results for our hospital moving forward."

Dennis Fleenor, MAOM

CEO, Muleshoe Area Medical Center